1. Aceable Help Center
  2. Submit a request

Submit a request

We're here to help 7 days a week!

Our general support operating hours:**
Mon-Fri : 8:30 AM to 5 PM CST*
*Thurs: closed at 3pm
Saturday (email and text support only): 9 AM to 12:30 PM CST
Sunday: Closed
Text or Call us at +1 (855) 223-7778

Our Roadside Assistance Subscription support operating hours:**
Mon-Fri : 8:30 AM to 4:30 PM CST
*Thurs: closed at 3pm
Weekends : Closed
**The above support teams are closed weekdays from 12 – 1 PM CST

CA Traffic Violator School Business Hours:
Weekdays: 9am to 4pm PT
Closed on all weekends and holidays.
For faster service text us at +1 (760) 760-4354*
Located at 100 E San Marcos Blvd, suite 439, San Marcos CA 92069
*this phone number is specific to providing text support to CA students. this phone number does not accept phone calls, and is not set up to support non-CA student inquiries. 

Chat with Ace the Robot 24/7 to get quick help for a frequently asked questions and issues. Find Ace by clicking on the blue chat bubble at the bottom lefthand corner of this page. Or, submit an email to our support team using the request form below.

Please include the *student's name, email, and as much detail as possible* so we can resolve your request as soon as it's received. i.e. need your certificate updated? Include what information needs to be changed, so we can get it sent to you ASAP!

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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