What happens if I fail an identity security question in the course?

You’ll be asked identity security questions at various points throughout the course. If you fail 18 questions (which we doubt you will since these questions are all about you!), the state of Texas requires us to lock you out of your account. Unfortunately, this is a state requirement we have to follow. However, you can contact us here and we’d be happy to unlock your account after we do some additional verification. We’ll work with you to make sure you can continue your course ASAP.

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