How do I find or re-download my Electronic Certificate?

Electronic certificates are available for all courses from Aceable with the exclusion of California.*

If you are using a computer, simply log into your Aceable account and click β€œRECORDS” in the top right of the home screen! This allows you to download the certificate and print it out. Just be sure it's been at least 8 hours since you completed your course. If you upgraded to Instant Certificate Delivery, you should see it in your account within 10 minutes or less!**

If you are accessing the course on our mobile app, you can still view your certificate by clicking the records icon on the bottom of your screen.

Need to update your certificate? 

We can take care of that for you! Simply contact us with the:

  • Student's email address
  • Full student name
  • Student date of birth
  • The information that needs to be updated on the certificate

And we'll send you an updated certificate within 1-2 business days!

Be aware that we have a $10 processing fee for all certificate updates. Our representatives will be able to take this payment over the phone with you!

*If you are an Aceable student in California, your certificate will only be available to you through regular mail. You can find additional information about the shipping process and receiving your certificate here.

**State regulation and reporting processes may prevent instant certificate delivery for your course. You can review all states with expected delivery delays here!

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