When will I receive my certificate?

Once you finish the course, here’s what you should expect:

  1. Your certificate will be mailed out on the same day you finish as long as you select your shipping preference by 1pm EST Monday through Friday. If you place your order after that time, your certificate will be mailed out the following business day, excluding national holidays observed by USPS and FedEx.
  2. On the day we mail out your certificate, you will receive an email from us by 6:30pm EST stating that your certificate has been mailed out. If you ordered expedited shipping, your tracking number will be included in that email.
  3. The day that we mail out your certificate is not considered the first business day. It is simply picked up by USPS or FedEx, scanned, and departs from our office. For example, if we mailed your certificate on Monday and you requested 2nd Day Shipping, your certificate will arrive by Wednesday.

The course comes with free standard shipping via the US Postal Service (USPS), and certificates sent out using this option should arrive within 5-12 business days.  If you want to upgrade to an expedited shipping option, you can purchase that option on the web or app once you reach the very end of the course. Here are the prices:

TYPE CARRIER DELIVERY TIME COST
Standard Shipping USPS Within 5-12 business days Free
2nd Day Shipping USPS Within 2 business days $25
Overnight (M-F) FedEx Next business day (Monday thru Friday) by 10:30am (most places), 5pm (remote places) $40

 

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