Why do I have to restart my level if I miss a security question?

Unfortunately, this is a state requirement we have to follow. If you fail a question (which we doubt you will since these questions are all about you!), the state of California requires us to bring you back to the beginning of your current level.
Was this article helpful?
0 out of 2 found this helpful

Articles in this section

Looking for more Certificate help?
Click to go to our Certificates section!
Looking for Account Help? Troubleshooting? Billing Help?
Check out our Account Help section for help with feature navigation and troubleshooting, and our Subscriptions, Payments, Refunds & Referrals section for all billing needs.
Our support operating hours:
M/W/F : 8:30 AM to 5 PM CST* . . . . . . . . . . T/Th : 8:30 AM to 3 PM CST*. . . . . . . . . . . . . Saturday : 9 AM to 12:30 PM CST. . . . . . . Sunday: Closed . . . . . . . . . . . . . . . . . . . . .*Closed weekdays from 12 – 1 PM CST. . . . CA Traffic Violator School Business Hours: Weekdays: 9am to 4pm PT
Ready to #BeAceable?
Click through to purchase the course that's right for you, and get on your way to being an Aceable Driver!