Why am I locked out of the course?

The state of Pennsylvania requires that the course takes a minimum of 15 days to finish. In order to help you pace yourself, you are limited to working on the course for 1 hour and 15 minutes maximum per day. You can begin working on the course again since the timers reset everyday at 12 PM Eastern Time. If you are not unlocked by that time, please contact our Customer Experience Heroes so that we can unlock you.

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M/W/F : 8:30 AM to 5 PM CST . . . . . . . . . . . . . . . . . . . . T/Th : 8:30 AM to 3 PM CST. . . . . . . . . . . . . . . . . . . . . . . . Weekends : 9 AM to 12:30 PM CST . . . . . . . . . . . . . . **We are closed weekdays from 12 – 1 PM CST
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